How to Disable/Enable a Message The Enabled/Disabled status allows you to place messages that you are no longer using in the background (Disabled) or return them to normal view (Enabled). 1.  Disable/Enable a Message     Click on this icon to INSTANTLY change the status of a message to Enabled/Disabled.    2.  OPTIONAL: Change the Enabled status in the Message Details   note:  Navigate to the  Email messages  screen and in the  Details  pane, you will find the option to change the Enabled Status. Click  Save  once finished.