Getting Started
About
About
Welcome to Connect, the messaging platform built by marketers for marketers, to make your life...
Getting Started
The first step to using CONNECT is setting up your digital messaging community. CONNECT Support...
System Requirements
As CONNECT is a continually evolving software solution there are a few minimum system requirement...
Product update - 3.20.2018 - Data Extensions
Data Extensions allow you to connect values from your contacts with additional data, such as as...
Webinar: Overview of the new Drag and Drop editor
CONNECT Extended Service API
CONNECT Extended Service is a REST based interface for interacting with your CONNECT communities....
Tips and Tricks
HTML Coding Tips for Email
Coding HTML for email might sound easy, but there are a lot of industry best practices that you m...
Prioritized Sending: Ensure contacts Do Not Get Bombarded by Emails
There are plenty of times where marketers wish to send out several different deployments around t...
Using Symbols in Subject Lines
Recently, you might have seen some interesting symbols appearing in your inbox. Unicode Symbols h...
Personalize your Emails the Right Way
Personalization is a great way to engage your subscribers. Do it right and your subscribers wil...
Copying Text Formating in the Template Editor
When using the template editor, you might come across situations where you want to use the same t...
Targeting your New Subscribers
When building your email program, you might find the need to target "New Subscribers" for use in ...
Dynamic editing of Envelope section
CONNECT allows users to enter dynamic or static from and reply-to addresses in the envelope sec...
Exporting CSV files from Microsoft Access 2007/2010
If you have an external database located in Microsoft Access 2007/2010, there is a special set of...
Create a Meeting File for your Messages
When creating an Event notification to send out to your subscriber list, a create addition is to ...
Landing Pages and iFrames
Landing Pages within CONNECT provides users with the opportunity to create hosted HTML pages that...
Styling your Web Forms or Unsubscribe Page
If you would like to be able to style your web forms or Unsubscribe page buttons and give it the ...
What are Content Rules and how to use them?
Content rules allow users to add dynamic content to email messages by mapping it relative to the ...
What are content blocks?
Content blocks allow users to insert dynamic content in their email by creating a dynamic variabl...
Glossary
Field Data Types
When creating fields within your DataMart there are 4 different data types to make note of: Em...
Deployment
Deployment indicates the act of combining a message with a list of recipients for the purpose of ...
Fields
Behind every database is set of data points that you have decided to collect. These points provid...
Subscriptions
The driving force behind any email program is the Opt-in/Opt-out process that has been put into p...
Record Types
Record types give the user the flexibility to flag individuals in their DataMart as employees or ...
FAQs
Which From/Reply-To addresses can I use?
ANSWER: When your community is set up in CONNECT, we ask for a domain that you would like to use ...
What are Subscriptions?
ANSWER: Subscriptions are a collection of people who have decided at one point to receive or not ...
How Do I make my List Files CONNECT Compatible?
ANSWER: Lists files need to be saved as a .CSV (Comma delimited) file in Excel with UTF-8 encodin...