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140 total results found

How to Change Background Colors of a Message or Template

The Compose Screen Tips And Tricks

Whether you're looking to add some fresh color to your template or wish to change colors of the default templates to match your brand, this tutorial will help you change both the background color of specific areas of your message or the entire message. Aler...

How to Set Up Effective Click Tracking

The Compose Screen Getting to know Messages

Follow this tutorial to setup your message's click tracking in a way that will make your reports easier to read. 1.  Change the Link Names to reflect what they are naming   Tip: Use a name that describes not only what the link is but where the link is i...

How to Insert an Anchor Tag on IE8

The Compose Screen Tips And Tricks

Currently, the insertion of Anchor Tags in email templates using IE8 requires a few extra steps due to comparability issues.  Provided, are steps to help guide you through this process. 1.  In the message you wish to insert the Anchor Tag, highlight the te...

Automatic Web Versions

The Compose Screen Tips And Tricks

One of the most common items in an HTML email message is the "Online" or web version.  This version is generally a copy of your HTML email, hosted online so that if a customer has trouble viewing your email, they can click on the web version link and view t...

Leveraging Data Extensions in your email content

The Compose Screen Using your data to provide Dynamic Content

Personalize your emails even further by inserting the information in your Data extension. This can be used for displaying preferred location information or the customer's assigned customer rep. This can create a more one-to-one experience - the type that conve...

How to build a Drag & Drop template

The Compose Screen Templates

Personalize your emails even further by inserting the information in your Data extension. This can be used for displaying preferred location information or the customer's assigned customer rep. This can create a more one-to-one experience - the type that conve...

How to create a message with the Drag & Drop builder

The Compose Screen Getting to know Messages

Personalize your emails even further by inserting the information in your Data extension. This can be used for displaying preferred location information or the customer's assigned customer rep. This can create a more one-to-one experience - the type that conve...

Target Dashboard

The Target Screen The DataMart

The Target Dashboard is divided into 3 sections:     Subscriptions Segments Uploaded Files 1.  Subscriptions     Total People in DataMart This count provides the total number of unique contacts in your DataMart regardless of subscription o...

How to Manage your DataMart Fields

The Target Screen The DataMart

The fields of your DataMart help organize your entire DataMart. This is one of the first things you will want to setup before using CONNECT. Follow these steps to manage your fields.   1.  Click on the "Manage Fields" button     Alert: The fields crea...

Importing A File Manually

Importing Contacts

For users who do not wish to utilize the segmentation capabilities of DataMart, you are still able to upload a list strictly to be used for deployment. Follow this tutorial to find out how. 1.  Click on the "Add Via Upload" button from the Target screen ...

List Upload Error Messages

The Target Screen Importing data

If you encounter any of the following error messages while trying to upload a list into CONNECT, follow the instructions below. 1.  "The file you have selected has duplicate header names. Please correct this issue and try again."   This error message in...

How to Create a Segment with one Field

The Target Screen Segmentation

Segmenting allows you to target a specific group in your database and send relevant content to them. This tutorial will demonstrate how to segment your database with one value.   1.  Click the Create Segment button     2.  Type in a Segment Name ...

How to Deploy to a List File(s)

The Deploy Screen

For users who do not wish to deploy to segments and simply wish to deploy to a List File they have uploaded, follow these instructions. 1.  Click the "Create New Deployment" button under the Deploy tab     2.  Select the Campaign and then the Message...

How to Deploy to a Segment(s)

The Deploy Screen

The final step to launch your campaign. This tutorial will walk you through all the steps in setting up a deployment to a segment. 1.  Click the Create New Deployment button       2.  Select the Campaign you wish to deploy         3.  Selec...

How to Setup an AB test with a Rollout

The Deploy Screen

In this lesson, we will cover how to setup a subject line or content AB test that sends the winning version to a rollout group. A “rollout group� is a chunk of the list of contacts you want to send to, that you put aside for after the test. This allows you...

How to View your Test Plan

The Deploy Screen

1.  Test Plan     Click on the test plan to view the details of the deployment test plan.   2.  Test Plan Break Down     Summary of your test plan Analytics for each version Reminder Notification Setup   3.  Reminder Notificatio...

How to Remove Duplicates from your Deployment List

The Deploy Screen

There may be situations where you need to remove additional duplicates from your deployment target based on a DataMart field other than your UniqueID. This process shows you how to select a non-UniqueID field to remove additional duplicates from your deploymen...

How to Deploy to a Seed List

The Deploy Screen

1.  Final Deployments     In final deployments, Click on the hyperlinked deployment name.   2.  Preliminary Seed Deployments     Click on Preliminary Seed Deployments   3.  Add Lists     In the Preliminary Seed Deployments se...

How to Save Deployments

The Deploy Screen

1.  Deployment Creation     Create new deployment   2.  Saving Deployments     Set up the deployment and click save.   3.  Final Deployments     Your saved deployment can be found in Final Deployments

How to View Reporting on AutoPrograms

The Automate Screen

With AutoPrograms, you have access to two levels of reporting. The first is the main reporting platform that you navigate to by clicking the "Go to reporting" button on the Analyze tab.  The second is a new tab under the Analyze tab called "Auto Programs". ...