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About

Getting Started About

  Welcome to Connect, the messaging platform built by marketers for marketers, to make your life...

Updated 1 year ago by Matthew Monteiro

How to Use Segments for Exporting Records

The Target Screen Segmentation

Segmentation in CONNECT provides the ability to create any slice of data you wish using the data ...

Updated 1 year ago by Matthew Monteiro

How to Target Contacts using Email Behaviour Segmentation

The Target Screen Segmentation

Target inactive contacts to send a reactivation campaign and increase email program participation...

Updated 1 year ago by Matthew Monteiro

Create a Data Extension

The Target Screen Data Extensions

Data Extensions are a great way to expand on your customer profiles by adding in additional data ...

Updated 1 year ago by Matthew Monteiro

Managing your Data Extensions

The Target Screen Data Extensions

The Data Extension tab in the Target screen provides multiple options for managing your Data Exte...

Updated 1 year ago by Matthew Monteiro

Segmentation Operators by Field type

The Target Screen Segmentation

When creating segments in UMPIRE, different operators will appear and will allow you to manipulat...

Updated 1 year ago by Matthew Monteiro

How to export a segment

The Target Screen Segmentation

Using segments is not only a great way to target specific groups of contacts but it's also a grea...

Updated 1 year ago by Matthew Monteiro

How to Target Contacts Based on their Permission Level

The Target Screen Segmentation

This feature allows you to target contacts based on their permission level for a specific subsc...

Updated 1 year ago by Matthew Monteiro

How to Segment by Contact Source

The Target Screen Segmentation

Segmentation now offers you the ability to target your contacts based on sources they may have en...

Updated 1 year ago by Matthew Monteiro

How to Create a Segment with Multiple Fields

The Target Screen Segmentation

Learn how to create multiple AND/OR statements in a segment and hone in on those specific custo...

Updated 1 year ago by Matthew Monteiro

How to Create a Segment with one Field

The Target Screen Segmentation

Segmenting allows you to target a specific group in your database and send relevant content to ...

Updated 1 year ago by Matthew Monteiro

How to edit a FTP Import task

The Target Screen Importing data

Using segments is not only a great way to target specific groups of contacts but it's also a grea...

Updated 1 year ago by Matthew Monteiro

How to set up a FTP Import

The Target Screen Importing data

FTP Imports provide a simple solution to automating your data imports. This can be effective for ...

Updated 1 year ago by Matthew Monteiro

How to Upload Records as Stakeholders, Test Accounts and Seeds

The Target Screen Importing data

Throughout CONNECT, you will see references to three different records types: Stakeholders, Test ...

Updated 1 year ago by Matthew Monteiro

How to Add an Additional Person

The Target Screen Importing data

There are situations where you might need to add one more person to your DataMart, either a custo...

Updated 1 year ago by Matthew Monteiro

List Upload Error Messages

The Target Screen Importing data

If you encounter any of the following error messages while trying to upload a list into CONNECT, ...

Updated 1 year ago by Matthew Monteiro

How to Unsubscribe One Contact from a Subscription(s)

The Target Screen The DataMart

If you come across an individual who wishes to be removed from one or multiple subscriptions you ...

Updated 1 year ago by Matthew Monteiro

How to View if a Contact is a Hard Bounce

The Target Screen The DataMart

If a specific contact is complaining that they are not receiving their email, they might have bee...

Updated 1 year ago by Matthew Monteiro

How to Manage your DataMart Fields

The Target Screen The DataMart

The fields of your DataMart help organize your entire DataMart. This is one of the first things y...

Updated 1 year ago by Matthew Monteiro

Target Dashboard

The Target Screen The DataMart

The Target Dashboard is divided into 3 sections:     Subscriptions Segments Uploaded Fil...

Updated 1 year ago by Matthew Monteiro