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How to create a message with the Drag & Drop builder

The Compose Screen Getting to know Messages

Personalize your emails even further by inserting the information in your Data extension. This ca...

Updated 1 year ago by Matthew Monteiro

How to View Reporting on AutoPrograms

The Automate Screen

With AutoPrograms, you have access to two levels of reporting. The first is the main reporting ...

Updated 1 year ago by Matthew Monteiro

How to Set Up an AutoProgram

The Automate Screen

AutoPrograms allow you to set up a predetermined "stream" of messages for your records to complet...

Updated 1 year ago by Matthew Monteiro

CONNECT Home Page - Active/Inactive

The Analyze Screen

On the home page, you might have noticed you have a bar graph that shows "Active/Inactive" perc...

Updated 1 year ago by Matthew Monteiro

CONNECT Home Page - 12 Month Trend

The Analyze Screen

On the home screen, you might have noticed you have a line graph that shows a "12 Month Trend". T...

Updated 1 year ago by Matthew Monteiro

CONNECT Home Page - Opens by Device

The Analyze Screen

On the home page, you might have noticed that you have a pie graph that that shows "Opens by De...

Updated 1 year ago by Matthew Monteiro

Updating the content

Beginner's Guide Setting up your first message

The Content step is where you will spend most of your time when building your message. It is wher...

Updated 1 year ago by Matthew Monteiro

Creating a new template

Beginner's Guide Setting up your first template

Templates provide a great way to make re-usable content to keep your branding and messaging consi...

Updated 1 year ago by Matthew Monteiro

Testing your email

Beginner's Guide Setting up your first message

Preview Previewing a message is a great way to verify the message you are about to use is correc...

Updated 4 years ago by Andrew Keith

Envelope Information

Beginner's Guide Setting up your first message

From Address/Reply-To Address The From Address is one of the most important parts of your email ...

Updated 4 years ago by Andrew Keith

Introducing CONNECT Analyze

Beginner's Guide Analyzing the results

Access The current "Analyze" section is getting an overhaul and we are excited to invite our use...

Updated 4 years ago by Andrew Keith

Scheduling and controlling your deployment

Beginner's Guide Deploying your first email

Once you have reviewed your email and are satisfied, you can decide to send the email immediately...

Updated 4 years ago by Andrew Keith

Review, review and review some more

Beginner's Guide Deploying your first email

We cannot say it enough. This step is the most important when deploying emails. CONNECT has a fan...

Updated 4 years ago by Andrew Keith

Deployment setup

Beginner's Guide Deploying your first email

The moment you have been waiting for. It's time to set-up your first deployment. This step combin...

Updated 4 years ago by Andrew Keith

Tracking opens and clicks

Beginner's Guide Setting up your first message

One of the many benefits of email marketing is it's ability to easily track the user's engagement...

Updated 4 years ago by Andrew Keith

Generating the text version

Beginner's Guide Setting up your first message

Why do I need a text version? The text version provides a non-HTML code version of your email to...

Updated 4 years ago by Andrew Keith

Using open/click stream segmentation to engage non-responders

Beginner's Guide Analyzing the results

There are certain email campaigns that you want to ensure you get the highest engagement possible...

Updated 4 years ago by Andrew Keith

Measuring performance

Beginner's Guide Analyzing the results

When viewing your deployment metrics and determining success, there are a few things you want to ...

Updated 4 years ago by Andrew Keith

Email design best practices

Beginner's Guide Setting up your first template

Preheader The preheader of an email is the text the appears before the main header of the email....

Updated 4 years ago by Andrew Keith

Introduction to the Message Builder

Beginner's Guide Setting up your first message

The CONNECT Message Builder allows you to craft and test the email content you plan to send to yo...

Updated 4 years ago by Andrew Keith